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Care and Assistance

Diaconate | Urgent Care Helplines | Getting Care | Counseling | Other tools and resources | Request Diaconate Care


Our main vehicle of care and assistance for congregants struggling with challenging or crisis situations is the Diaconate. This group consists of men (deacons) and women (deaconesses) who have been nominated by church members, assessed by church officers, and trained both theologically and practically prior to being presented by the Session to church members for election and appointment. They also receive ongoing equipping for the purpose of coming alongside congregants through loving, truth-telling relationships. The Diaconate seeks to meet these congregants’ practical, visible needs while also fostering a heart change through encounters with Jesus and one another.

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Urgent Care Helplines

These helplines serve those in crisis or in challenging situations within the Redeemer congregation only.

Diaconate: 917-206-1452

Contact for financial or other practical help.
Your call will be returned within 36 hours by the deacon or deaconess on call.

Pastoral Care: 212-808-4460 and press "4"

Contact for situations including death, illness, hospital visit requests, or other personal crises.
Your message will be given to the pastoral staff on call. Available during regular business hours. After hours (evenings/weekends) leave a message on the Diaconate helpline.

In case of emergency and in the event you can not reach our Diaconate or pastoral care helplines please call 911, your local emergency room or 1-888-NYC WELL (888-692-9355).

Getting Care


For personal problems consider calling Redeemer Counseling Services at 212-370-0475, ext. 1365 to speak to a counselor.

The vision at Redeemer Counseling Services is to transform people from all walks of life through professional, biblically-based counseling, and to equip others to counsel through the redemptive power of the gospel. They offer a wide variety of services including individual counseling, couples counseling, family counseling, group counseling, career direction services and workshops.

Other tools and resources

  • Suffering and tragedy: Resources to help you cope with the sadness and confusion created when you experience loss or injustice.
  • Memorial service inquiries: Request assistance for planning a service to honor a deceased loved one.
  • See our classifieds for housing, employment, items for sale and miscellaneous ads.